Contact us

Name: John Lee

Mobile: +86-18502674423

E-mail: lnybicycle1989@gmail.com

Skype: lnybicycle

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HOME > FAQ

1. Can we get the sample to check the quality before normal order?

Yes, we provide sample to let the clients' checking. The policy is clients pay for the sample fee and delivery cost. The sample fee will be refund after your order.

2. About the payment term?

A: Sample payment: By Paypal, Western Union, T/T in advance
B: Order payment----by T/T

3. What's the leading time after deposit?

Usually, it need about 40 working days after we got your payment and everything confirmation. However, it would depend on our production line schedule ( the timing clients place order ), frame type. High quality frame like Reynolds material need take 70 days at least. Please contact us to check the the delivery time.

4. What's the delivery term?

Usually, we send the shipment in FOB term, if you have special requests, welcome to discuss with us.

5. Do you accept OEM order?

Yes, we can provide you bespoke service, we can design and produce the frame and fork based on your drawing or geometry and requests. Special parts will produce by CNC or Wire Cut technic.

6. Do you provide other bike parts?

Yes, we can provide you brand parts and also provide you non-brand quality parts, also can customized the parts based on your requests or drawing.